CRM Stats

From

To

Direction

Status

Source

Agent

Admission ≥

Call Quality ≥

Confidence ≥

Total Calls

0

Avg Calls / Day

0

Connected

0

Failed

0

Total Duration

0s

Avg Duration

0s

Team AI Controls

Team-level routing controls for new calls.

Team	Provider 1 Enabled	Provider 2 Enabled

Daily Trend

Agent-wise Calls

Status Mix

Agent Session Summary

Agent	Agent Phone	Total Calls	Connected Calls	Call Time (min)	Talktime (min)	Login Time (IST)	Logout Time (IST)

Calls

Created (IST)	Agent	Status	Direction	From	To	Duration	Recording